Privacy Policy
At Talesbrew, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.
Information We Collect
Information You Provide
When you create an account and use Talesbrew, we collect information you provide, including:
- Account Information: Name, email address, phone number, date of birth, and profile details
- Profile Content: Photos, bio, interests, preferences, and activity selections
- Communications: Messages you send through the platform and content you share
- Verification Information: Government-issued ID (for verification purposes only)
- Payment Information: Credit card or payment details (processed by secure third-party providers)
Information Collected Automatically
We automatically collect certain information when you use Talesbrew:
- Location Data: Precise or approximate location (with your permission) to show nearby matches
- Device Information: Device type, operating system, unique device identifiers
- Usage Information: How you interact with our app, features used, time spent, and patterns
- Log Data: IP address, access times, browser type, pages viewed
- Cookies: Data stored by cookies and similar technologies (see our Cookie Policy)
Information from Third Parties
We may receive information about you from:
- Social Media: If you connect social accounts, we receive basic profile information
- Partner Locations: Check-in confirmations from verified partner venues
- Other Users: When others interact with you or report your content
- Service Providers: Analytics and security service providers
How We Use Your Information
We use your information to:
Provide Our Services
- Create and maintain your account
- Match you with compatible people nearby
- Enable communication between users
- Process transactions and deliver perks
- Provide customer support
Improve and Personalize
- Customize your experience and recommendations
- Analyze usage patterns to improve features
- Conduct research and development
- Test new features and functionality
Safety and Security
- Verify user identity and prevent fraud
- Detect and prevent harassment or abuse
- Enforce our Terms of Service and Community Guidelines
- Investigate reports and violations
- Comply with legal obligations
Marketing and Communications
- Send you updates, notifications, and promotional content
- Inform you about new features and partner offers
- Respond to your inquiries and requests
How We Share Your Information
With Other Users
Your profile information (name, photos, bio, interests) is visible to other Talesbrew users based on your privacy settings and matching preferences.
With Service Providers
We share information with trusted third-party service providers who help us:
- Host and maintain our platform
- Process payments
- Send communications
- Analyze usage and performance
- Provide customer support
With Partner Locations
When you check in at partner venues, we share limited information (name and check-in confirmation) to facilitate perks and safety features.
For Legal Reasons
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service and policies
- Protect the rights, property, or safety of Talesbrew, users, or others
- Investigate fraud, security issues, or technical problems
Business Transfers
If Talesbrew is involved in a merger, acquisition, or sale, your information may be transferred. We'll notify you before your information becomes subject to a different privacy policy.
Your Privacy Choices
Account Settings
You can control your privacy through your account settings:
- Choose who can see your profile
- Control your location sharing preferences
- Manage notification settings
- Block or report other users
Marketing Communications
You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or adjusting your notification preferences in settings.
Location Services
You can disable location services through your device settings, though this will limit matching functionality.
Cookies
You can control cookies through your browser settings. See our Cookie Policy for more details.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Active Accounts: We retain data while your account is active
- Deleted Accounts: Most data is deleted within 90 days of account deletion
- Legal Requirements: Some information may be retained longer to comply with legal obligations
- Safety: Information related to safety incidents may be retained to prevent future issues
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, contact us at privacy@talesbrew.com
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and testing
- Limited employee access to personal information
- Secure data centers and infrastructure
- Multi-factor authentication options
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
International Data Transfers
Talesbrew operates in the United States. If you're accessing our services from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate. These countries may have different data protection laws than your country.
Children's Privacy
Talesbrew is not intended for individuals under 18 years of age. We do not knowingly collect information from anyone under 18. If we learn we've collected information from someone under 18, we'll delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes by:
- Posting the updated policy with a new "Last Updated" date
- Sending you an email notification
- Providing an in-app notification
Your continued use of Talesbrew after changes become effective constitutes acceptance of the updated policy.
California Privacy Rights
If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (Note: We do not sell your personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, email privacy@talesbrew.com with "California Privacy Rights" in the subject line.
Questions About Privacy?
If you have any questions about our privacy practices or this policy, please contact us at:
Email: privacy@talesbrew.com
Mail: Talesbrew Inc., Attn: Privacy Team, New York, NY
Phone: 1-800-TALESBREW (for privacy inquiries only)